PHIVE TOKYO Inc. (hereinafter referred to as "the Company") recognizes the importance of protecting the personal data of users and individuals who provide us with such information. We are committed to complying with the Act on the Protection of Personal Information (APPI) and, where applicable, the General Data Protection Regulation (GDPR) of the European Union.

1. Data Controller and Contact

Data Controller: PHIVE TOKYO Inc.
Address: Urban Resort Daikanyama 7F, 1-3-3 Nakameguro, Meguro-ku, Tokyo, Japan

2. Types of Personal Data Collected

• Name, gender, date of birth, address, phone number, email, company name, bank account
• Service usage information:
  • Purchase history
  • Device information (OS, device ID, etc.)
  • Log data (IP address, access time, etc.)
  • Tracking data via cookies (see Section 9)

3. Legal Basis for Processing

We process your data based on:

• Consent
• Contractual necessity
• Legitimate interests
• Legal obligations
• Vital interests

4. Purpose of Use

Service Operation

• Account login and management
• Transaction processing
• Shipping and reservations
• Notifications and support
• Fraud prevention

Marketing and Analytics

• Advertising and promotions
• Email newsletters
• Surveys and campaigns
• Personalized ads and service development

5. International Data Transfers

Data of EEA residents may be transferred to Japan, a country recognized by the EU for providing adequate protection.

6. Data Retention

Personal data is retained only for as long as necessary for its intended purposes or as required by law.

7. Your Rights

• Access
• Rectification
• Erasure
• Restriction of processing
• Data portability
• Objection
• Withdraw consent

Contact us to exercise your rights.

8. Supervisory Authority

EEA residents can lodge complaints with their local data protection authority.

9. Use of Cookies

We use cookies to enhance user experience and deliver relevant advertising. See our Cookie Policy for details.

10. Data Security

We implement appropriate security measures to protect personal data and oversee third-party processors.

11. Changes to This Policy

We may update this policy and notify users of significant changes on our website.

Last Updated

December 10, 2024